![]() Of all the users of mobile payments, around 99.8% use them daily, ranging from one up to three usages per day (54.9%) up to more than 10 usages per day. It is predicted that by the end of 2023, digital payments value in the country will reach 3.63 trillion dollars, putting the country as a leader, with the United States and its 1.8 trillion dollars following China’s footsteps.Ĭhinese people use mobile payment platforms to pay in restaurants or for food delivery, to pay for shopping online and offline, but also to pay their bills, or to pay for the services they use. There were more than 956 million mobile payment users in 2023, which is around 68% of the whole Chinese population. Mobile payments in China are something that has been used long before we started digital payments in the West. An overview of the digital payments landscape in China In this blog post, we will explain the phenomenon of online and mobile payments in China and present the most popular mobile payment platforms, that are important to know if you’re aiming to do business in the Chinese market. Nearly 80% of Chinese urban shoppers use mobile payment systems in most of their payment transactions. In contrast to Western countries, where we are just starting to get used to digital payments, people in Mainland China are more accustomed to using mobile payment methods than paying with debit cards. And there are a lot of different ways to pay with your phone over there. In fact, options like Alipay and WeChat Pay, which are the leaders in mobile payment services, have been around for much longer than we’ve had Apple Pay or Android Pay in the US. Like this one, or of course this one.In China, mobile payments are all the rage. If this doesn't work for you, keep in mind China has other payment options. If you have an older bank account that you registered with your previous passport, and you are using your new passort to register WeChat pay it won't work. The phone number and passport number registered with your bank must match the data you enter on WeChat.Your best option then is to register a new bank account with the exact same name as on WeChat ![]() If you used a middle name on your bank card but not on WeChat, you are out of luck. The name on your bank card must match exactly the name on registered on WeChat.If you are having trouble adding a bank card, here is what that usually boils down to: ![]() ![]() They’re asking you to do this because you shouldn’t be sending/receiving money from/to strangers with a newly created WeChat pay account to risk not getting blocked by their fraud detection. Once WeChat confirmation is received, ask three friends from existing contacts to send you small payment, receive payment to WeChat money. ![]() There's screenshots going around WeChat groups from another conversation with the WeChat support team that also suggests the following. 1) Withdraw all your money from WeChat in Balance > WithdrawĢ) Go to Payment Managment (the 3 dots on the top of the Pay page), and cancel all Auto-Deducation Services.Ĥ) Go to " Payment Managment" again and cancel WeChat Pay.ĥ) Set up WeChat Pay again by adding a new bank Card Please note that all your payment history will be deleted. This assumes that your WeChat pay was working fine until yesterday and that you currently have a bank card linked to your WeChat account. They should be answering daily 8am to 6pm. If this doesn't solve the problem, please contact WeChat support at 95017, choose 0 from the menu, then 9 for English. Long story short, you have to cancel WeChat Pay and set it up all over again. So, here's what you have to do to fix this problem if you are experiencing it. Recent upgrading of banking regulations by the government has led to some trouble with the new version of WeChat. ![]()
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